Analytics af47dd patterns of software system failure and success patterns page 1 p of software system failure and success capers jones on amazoncom free shipping on qualifying offers software systems are now such major capers jones is the metrics guru dont just speculate or assume what the affect of. Software management consultants have something in common with physicians both are much more likely to be called in when there are serious problems rather than when everything is fine examining . Note citations are based on reference standards however formatting rules can vary widely between applications and fields of interest or study the specific requirements or preferences of your reviewing publisher classroom teacher institution or organization should be applied. Software systems are now such major parts of every important human occupation including communication manufacturing education transportation government medicine and more yet software systems have often become one of the most troubling technologies of the century. 1 for more information on the problem see capers jones patterns of software system failure and success london international thompson computer press 1996 capers jones assessment and control of software
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